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Six Sigma and Design for Six Sigma (DFSS) Training

  • NSS1:  Six Sigma Executive Overview (1 day)
  • NSS2:  Six Sigma Overview (1/2 day)
  • NSS3:  Six Sigma Greenbelt Training (8 days)
  • NSS4:  DFSS Greenbelt Training (8 days)
  • NSS5:  DFSS with Concentration on Robust Design (7 days)      
  We customize training formats and length to suite customer needs. Read below for brief seminar description. For detail description of training content, benefits and target participants, download (save and print) this training flyer (PDF).

NSS1:  Six Sigma Executive Overview (1 day)

       Six Sigma is a Management driven, scientific methodology for product and process improvement concept that focuses on meeting the needs of customers and bottom-line benefit to an organization. It is a methodology that provides businesses with the tools to improve the capability of their business processes.

      Six Sigma was established in 1987 through the Motorola Six Sigma quality program. The discipline gained publicity when Motorola won the Malcolm Baldrige quality prize with its subsequent implementation by major organizations like General Electric, ABB, Honeywell and Allied Signal.

       This brief overview for management and quality executives is designed to develop an understanding and appreciation for this powerful discipline. By attending this session, upper management will be able to determine the scope and resources necessary to implement the Six Sigma methodology in their own organization.

Course Instructors: Jay Chandra, Ph.D. and Ranjit Roy, Ph.D.,P.E., PMP (See below)


NSS2:  Six Sigma Overview (1/2 day)
Six Sigma (6
is a disciplined, data-driven approach  to process improvement, reduced costs, and increased profits. The Six Sigma methodology, consisting of the steps "Define - Measure - Analyze - Improve - Control," is the roadmap to achieving this goal. This methodology was originally practiced with great success by Motorola in the early 1980s. Today, Six Sigma methodology has been adopted by major organizations in the world. The goal of this brief overview session will be to present the basic concepts of Six Sigma disciplines in plain language. Engineering and quality professional at all levels within a company are expected to benefit by attending this class. Discussions during the session will address the following areas: 

●  WHAT is Six Sigma
●  WHERE is Six Sigma applicable
●  WHY is Six Sigma important
●  HOW would Six Sigma be implemented
●  WHO would drive and implement Six Sigma
●  WHEN should Six Sigma be launched

Participants to this session will be able to develop a clear understanding of the basic concepts of Six Sigma methodology. By participating in these discussions, management personnel will be able to determine the approach they will need to follow to implement the Six Sigma discipline for quality improvement within the organization.

NSS3:  Six Sigma Greenbelt Training (8 days)

Green Belt Six Sigma is a subset of the six sigma black belt training program with a focus on using problem solving tools and techniques without the more advanced statistics of black belts program. This course is intended for organizations and individuals seeking to build a strong foundation in six sigma, but do not have the need for advanced statistics. Our Green Belt training has strong emphasis on application and problem solving.

This Six Sigma Greenbelt training, offered in flexible format (2 or 4 day sessions), will provide the quality engineering skills to systematically conduct problem solving and process improvement to reduce errors and defects in your products and services. The theoretical principles will be discussed through application examples and hands-on class exercises ― all supported by the statistical software package Minitab. The participants to this session will be required to bring their individual laptops with Minitab loaded.

Comprehensive implementation of Six Sigma will not only open the door to spectacular savings, but will also infuse a significant intellectual capital into your organization. This Greenbelt training is an important initial step towards that goal.  This training should eventually be supplemented by Black Belt Training to be and Executive Champion Training provided to a critical mass of professionals in an organization.

Download FREE Minitab software from: . Click Downloads tab on the top right corner.. Click Minitab Statistical Software 30-Day Free Trial

NSS4:   DFSS Greenbelt Training (8 days)

This eight-day Design for Six Sigma (DFSS) Greenbelt training, offered in two four-day sessions, will provide skills for designing competitive quality into a product during all stages of its development.
(The term products is used as a generic connotation to include services.)

The training will introduce new skills and perspectives that will inspire and empower the professionals to do things right the first time, and thereby, add value and avoid costs at each step in the product development process. It will make the participant aware of many opportunities for improvements which are may be overlooked and grabbed by the competition.  This training is not only about improving skills-set, but also about changing mindset.

The comprehensive implementation of DFSS will not only open the door to significant growth  of business through enhanced product quality, but will also infuse a substantial intellectual capital into the organization. This Greenbelt training is an important initial step towards that goal.  This should be followed by Blackbelt training and Executive Champion Training that are provided to a critical mass of professionals in an organization.


NSS5:   DFSS with Concentration on Robust Design (7 days) 

Six Sigma is a proven disciplined approach developed and practiced by Motorola to systematically improve processes by eliminating defects. Design for Six Sigma (DFSS) is a rigorous approach in product and service design where customer requirements are delivered by products that are manufactured by processes that are fully understood and optimized. The DFSS methodology starts with the definition of customer requirements from which design and process critical characteristics are identified and how their variability impacts the product specification is determined.  

This session on DFSS is designed to provide application knowledge in two areas: Product Solution Based on Voice of Customer (day 1) and Robust Product and Process Design Using the Taguchi Approach.

Customer satisfaction is a key to business success. The way to understand what the customers want is to listen to their needs and translate them into design requirements. The objective in our DFSS training program is to determining the needs of customers and the business, and driving those needs into creating the product solution.

The second part of our DFSS program focuses on preparing the participants to apply the Taguchi Design of Experiment (DOE) technique to design robust products and processes. Participants in this seminar learn concepts of experimental designs and how to reduce variability caused by uncontrollable noise factors. Attendees build application experience hands-on with computer software that allows them to be proficient in the three phases of project applications: experiment planning, experiment design, and analysis of results

By completing our DFSS program, the participants will be able to:

·        Translate customer expectation into engineering specification

·        Aynthesize complex system/product during concept design phase

·        Apply the proven Taguchi robust design strategies to economically optimize product and process designs

  • Facilitate variation related technical problem solving projects to completion.
  • Express design improvement in terms of monetary units.

OUR DFSS Training Objectives 
The training content and delivery under this DFSS program is geared toward preparing the participants to: 

  • Translate customer expectation into engineering specification.
  • Facilitate product & process design optimization and technical problem solving projects to completion.
  • Express design improvement in terms of monetary units.
  • Effectively mange quality improvement projects using the modern science of project management.
  • Appropriately use available quality improvement tools.
  • Be watchful of opportunities for elimination of wastes of all kinds and save cost.

Dr. Jay Chandra, an independent consultant and trainer, and the founder of Quality Engineering International, LLC, had served for more than eleven years as an in-house consultant and trainer for Eaton Corporation, an eminently successful 12 billion Dollar engineering/manufacturing company in the USA. In order to pursue his entrepreneurial aspirations, he voluntarily retired from Eaton where he is well known for his following contributions:

·         Developed innovative forward-looking Quality Engineering perspectives and tactics 

·         Developed and taught a major part of the in-house Six Sigma Master Blackbelt program.

·         Created and taught the Design for Six Sigma (DFSS) program for the company in all its businesses worldwide

·         Trained about 5000 engineers and project leaders in manufacturing and R&D in Quality and Reliability programs including Six Sigma (both traditional and DFSS) at Greenbelt, Blackbelt and Master Blackbelt levels in the Americas, Europe, and Asia.


Dr. Chandra’s passion is to unleash the power of the modern Quality Engineering technology to help organizations achieve business excellence.
     Driven by his innate love of teaching, Jay served the University of Notre Dame, IN for three years as a full-time visiting professor in their School of Business. He taught Operations Management courses to MBA, Executive MBA, and BBA students.
    Jay is a mechanical engineer, and has a Ph.D. degree in industrial engineering from
Purdue University, W. Lafayette, IN.


Larry R. Smith is the current president of the Altshuller Institute for TRIZ Studies and has been involved in numerous applications of TRIZ since 1993.   

A Fellow who also served as national director of the American Society for Quality 2004-2006, Smith retired from the Ford Motor Company where his career emphasis was in quality engineering and product development. He was instrumental in initiating a Six Sigma effort at Ford and also championed a volunteer Environmental Idea Process Team, focused on developing ideas related to design and manufacture of vehicles whose use improves conditions for human beings and the environment.  Mr. Smith is Six Sigma Master Black Belt.

Larry holds three Master's Degrees: in metallurgical engineering and physics from the University of Michigan and in industrial engineering from Wayne State University in Detroit, where he is also a part-time faculty member.


Ranjit K. Roy, Ph.D., P.E., PMP (president of Nutek, Inc.), is an internationally known consultant and trainer specializing in the Taguchi approach of quality improvement. Dr. Roy has achieved recognition for his down-to-earth style of teaching of the Taguchi experimental design technique to industrial practitioners.

Dr. Roy established his own consulting company, Nutek, Inc. in 1987 and currently offers consulting, training, and application workshops in the use of design of experiments using the Taguchi approach. He is the author of A PRIMER ON THE TAGUCHI METHOD - published by the Society of Manufacturing Engineers in Dearborn, Michigan and Design of Experiments Using the Taguchi Approach: 16 Steps to Product and Process Improvement published (January 2001) by John Wiley & Sons, New York.

Dr. Roy is a fellow of the American Society for Quality and an adjunct professor (1977 - 1999) at Oakland University, Rochester, MI. He is a certified as a Project Management Professional (PMP) by the Project Management Institute (PMI) in March 2005.